Privacy Policy

1. Introduction and Acceptance

Welcome to OSS Properties, a division of Chandewar Pvt. Ltd. ("Company", "we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website (www.ossproperties.in) and our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide to us when you:

Fill out forms on our website (e.g., contact forms, inquiry forms).
Subscribe to our newsletter or other communications.
Use our services, such as real estate advisory, legal advisory, banking and financial advisory, Vastu consultation, and group buying services.
Communicate with us through phone, email, or other methods.

The personal information we collect may include, but is not limited to:

Name
Email address
Phone number
Address
Financial information (for advisory services)
Property preferences and interests

2.2 Usage Data

We automatically collect certain information when you visit our website. This data helps us understand how you use our site and improve our services. The usage data we collect may include:

IP address
Browser type and version
Pages you visit
Time and date of your visit
Time spent on pages
Other diagnostic data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services
To notify you about changes to our services
To provide customer support
To gather analysis or valuable information so that we can improve our services
To monitor the usage of our services
To detect, prevent, and address technical issues
To send you marketing and promotional communications (you can opt-out at any time)
To comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following circumstances:

With service providers: We may share your information with third-party service providers to help us operate our business and provide our services.
For legal reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will notify you before your personal information is transferred and becomes subject to a different Privacy Policy.

5. Security of Your Information

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Privacy Rights

6.1 Access and Correction

You have the right to access and correct your personal information held by us. If you would like to review, update, or delete your personal information, please contact us at privacy@ossproperties.in.

6.2 Opt-Out of Marketing Communications

You may opt-out of receiving marketing communications from us by following the unsubscribe link in the emails we send or by contacting us at privacy@ossproperties.in.

7. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.

8. Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. How We Use Cookies and Tracking Technology

9.1 Cookies

Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to:

Enhance User Experience: Cookies help us remember your preferences and settings, making your experience on our website more personalized.
Analytics and Performance: We use cookies to gather information about how our website is used. This data helps us understand and improve the performance of our site.
Marketing: Cookies may be used to display relevant advertising to you. They can help track the effectiveness of our marketing campaigns and limit the number of times you see an advertisement.

9.2 Types of Cookies We Use

Essential Cookies: These are necessary for the operation of our website. They enable you to navigate our site and use its features.
Performance and Analytics Cookies: These cookies collect information about how visitors use our website. This helps us improve the way our website works.
Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.
Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They also help limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

9.3 Managing Cookies

You can manage or delete cookies through your web browser settings. You can choose to block cookies or to receive a warning before a cookie is stored on your device. However, please note that if you block or delete cookies, some parts of our website may not function properly or may be less efficient.

9.4 Tracking Technologies

In addition to cookies, we use other tracking technologies such as web beacons, pixels, and similar technologies to collect information about your browsing activities. These technologies help us deliver personalized content, analyze user behavior, and measure the effectiveness of our marketing efforts.

Web Beacons/Pixels: These are small graphics files that contain a unique identifier that enable us to recognize when someone has visited our website or opened an email. This allows us, for example, to monitor the traffic patterns of users from one page within our site to another, deliver or communicate with cookies, understand whether you have come to our site from an online advertisement displayed on a third-party website, and improve site performance.

9.5 Third-Party Cookies

Some content or applications on our website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

10. User Privacy Rights and Remedies

10.1 Access and Correction

You have the right to access the personal information we hold about you and to request corrections of any inaccuracies. To exercise this right, please contact us at privacy@ossproperties.in.

10.2 Right to Erasure

You have the right to request the deletion of your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or if you withdraw your consent. To request the erasure of your personal information, please contact us at privacy@ossproperties.in.

10.3 Right to Restrict Processing

You have the right to request the restriction of processing your personal information in certain situations, such as when you contest the accuracy of the information or object to the processing. To request the restriction of processing, please contact us at privacy@ossproperties.in.

10.4 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller. To request data portability, please contact us at privacy@ossproperties.in.

10.5 Right to Object

You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes. To object to the processing, please contact us at privacy@ossproperties.in.

10.6 Withdrawal of Consent

If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. To withdraw your consent, please contact us at privacy@ossproperties.in. This will not affect the lawfulness of any processing conducted prior to your withdrawal.

10.7 Complaints

If you believe that your privacy rights have been violated, you have the right to lodge a complaint with the appropriate supervisory authority. We encourage you to contact us first at privacy@ossproperties.in so we can address your concerns directly.

11. How and Why We Collect Personal Data

11.1 How We Collect Personal Data

We collect personal information about you through various means, including:

Contact Forms: When you fill out a contact form on our website to request assistance with a real estate sale, inquiry, or service.
Property Searches: When you perform property searches on our website, we collect information about your preferences and interests.
Forums: If you participate in forums or interactive features on our website, we may collect information you provide during these interactions.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities on our website.
Activity Trackers: We use activity trackers to monitor your interactions with our website, such as pages visited and time spent on the site.
Public Sources: We may gather information from publicly available sources to supplement our records and improve our services.

11.2 Why We Collect Personal Data

We collect personal information for the following purposes:

Account Creation: To create and manage your account with us.
Personalization: To personalize your home search results based on your preferences and interests.
Providing Services: To provide you with our comprehensive real estate services, including advisory, legal, financial, and Vastu consultation.
Sharing Listings: To share property listings and relevant information that may interest you.
Communication: To communicate with you about leads, services, and other updates related to your real estate needs.
Legal Obligations: To comply with legal reporting obligations and other regulatory requirements.

By understanding how and why we collect personal data, you can be assured that your information is handled with care and used to enhance your experience with OSS Properties. If you have any questions or concerns about our data collection practices, please contact us at privacy@ossproperties.in.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: privacy@ossproperties.in
By mail: OSS Properties, Office #303, Westport, Baner, Pune - 411045, Maharashtra, India

Contact Us

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info@ossproperties.in

(888) 580-4004 TTY:711

OSS Properties, Office #303, Westport, Baner, Pune - 411045, Maharashtra

Meet our Team

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Kathleen Grant

Funder

Kathleen Grant

Funder

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Keith Bailey

CEO

Keith Bailey

CEO

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Danielle Murray

Manager

Danielle Murray

Manager

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Thomas Stevens

Manager

Thomas Stevens

Manager

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